Service Level Agreement
What we promise we can deliver
We're glad you would like to know more about us and what we do.
We've been around for a long time and we live and breathe SMS.

Service Level Agreement - we promise we can deliver.

Communicloud Limited want to provide you with the most reliable SMS platform - Textvertising - one which you can trust to deliver!

» The uptime of the service will be at least 99%

» Messages which fail in reaching the networks will be refunded.

» We will record transactions to help identify routing or failure points between the networks, Communicloud Limited and your systems.

» We will advise you on any services you wish to provide to help with compliance with The PS Authority, the Electronic Communication Act and any Gambling regulations.

» Your data will be held in accordance with the Data Protection Act.

» We will monitor services you provide on a regular basis to help ensure that they comply with any law or legislation in the country of use.

» We respect your privacy and provide a seperate privacy policy.

» Use of the service is subject to our terms and conditions.

Ready to get started?

Everyone has ideas. And we know how to get them to market.
Talk to us and let us surprise you! We're ready to chat.